Privacy Policy

1. Introduction

Gold Dust Web Solutions LLC ("Gold Dust," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our website or use our services. If you have any questions about this policy, please contact us through our contact form.

2. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Fill out our contact form
• Request information about our services
• Subscribe to our newsletter
• Create an account
• Communicate with us through our website

This information may include:

• Contact Information: Name, contact details, company name
• Project Information: Details about your technology needs and requirements
• Communication Data: Messages, feedback, and other communications
• Account Information: Username, password, and account preferences

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clicks, and navigation paths
• Location Information: General geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to your inquiries and send project updates
• Marketing: To send promotional materials and newsletters (with your consent)
• Analytics: To understand how our website is used and improve user experience
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms
• Business Operations: For internal purposes such as auditing and data analysis

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, communication services)
• Business Partners: With partners when you request services that involve their platforms (e.g., Salesforce, AWS)
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure development practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve website functionality and performance

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Third-Party Services We Use

• Google Analytics: For website analytics
• SendGrid: For communications
• Cloudflare: For website security and performance
• Railway/DigitalOcean: For hosting services

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us using our contact form.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you believe we have collected information from a child under 13, please contact us through our contact form.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also notify you through our usual communication channels.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Gold Dust Web Solutions LLC

Contact Us

You can also reach us through our contact form for any privacy-related inquiries or to exercise your rights regarding your personal information.